Privacy Policy

Effective Date: September 1, 2026

Introduction

Madera County Workforce Investment Corporation (“MCWIC,” “we,” “our,” or “us”) is committed to protecting the privacy and security of the individuals we serve, including program participants, job seekers, students, volunteers, employers, donors, website visitors, and community partners.

This Privacy Policy applies to information collected online through our website and related digital services, as well as information collected offline in connection with our workforce development programs, employment services, training programs, supportive services, fundraising activities, and organizational operations.

This Privacy Policy explains how we collect, use, disclose, retain, and protect information obtained through our website, online services, workforce development programs, employment services, training programs, and related activities.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.


Information We Collect

We may collect the following categories of information:

Information You Provide Directly

We may collect information that you voluntarily provide, including:

  • Name
  • Mailing address
  • Email address
  • Telephone number
  • Date of birth
  • Employment history
  • Educational background
  • Training certifications
  • Resume information
  • Job placement information
  • Volunteer information
  • Donor information
  • Demographic information
  • Information contained in messages, forms, surveys, registrations, or applications

Program Participant Information

If you participate in one of our workforce development or supportive service programs, we may collect information necessary to provide services, including:

  • Eligibility documentation
  • Program enrollment information
  • Training records
  • Employment outcomes
  • Case management information
  • Benefit eligibility information
  • Supportive service information
  • Government reporting information required by grantors and funding agencies

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Internet Protocol (IP) address
  • Browser type
  • Device information
  • Operating system
  • Referring website information
  • Pages visited
  • Date and time of access
  • Website usage information

Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience
  • Maintain security
  • Remember user preferences

Users may adjust browser settings to refuse cookies, although some website features may not function properly.


How We Use Information

We may use information for legitimate nonprofit and operational purposes, including:

  • Providing workforce development services
  • Delivering educational and training programs
  • Assisting participants with employment opportunities
  • Managing registrations and program enrollment
  • Communicating with participants and community partners
  • Processing donations
  • Responding to inquiries
  • Improving our services and website
  • Measuring program outcomes
  • Meeting grant reporting requirements
  • Complying with legal obligations
  • Protecting the safety, rights, and interests of individuals and the Organization

How We Share Information

We do not sell personal information.

We may share information under the following circumstances:

Service Providers

We may share information with vendors and contractors who assist in operating our website, programs, communications, data systems, fundraising activities, and organizational operations.

Employers, Workforce Partners, Funding Agencies and Government Entities

Many of our programs are funded in whole or in part by federal, state, local, or private grant funding sources.  This includes funding from agencies such as the California Workforce Development Board, Employment Development Department (EDD), Workforce Innovation and Opportunity Act (WIOA) programs, Head Start, HUD-funded programs, or county behavioral health grants.  

To determine eligibility, administer services, measure program outcomes, and satisfy funding requirements, we may collect personal information that funding agencies require us to obtain and maintain  Depending on the program, such information may include identification information, contact information, demographic information, income information, employment history, education history, veteran status, disability status, housing status, public assistance information, and other information required by law, regulation, grant agreements, or program requirements.

Failure to provide certain required information may affect eligibility for participation in specific programs or services when such information is necessary to determine eligibility or fulfill reporting obligations.

With appropriate authorization or as necessary to provide requested services, we may share participant information with prospective employers, workforce development partners, educational institutions, and training providers. 

Workforce Program Eligibility Verification

To ensure compliance with applicable program requirements and funding conditions, we may verify information provided by applicants and participants. Verification activities may include reviewing documentation, conducting eligibility assessments, contacting educational institutions or prior employers, confirming participation in public assistance programs, verifying residency, or obtaining information from governmental agencies as permitted by law.

Information obtained through eligibility verification will be used solely for program administration, eligibility determination, fraud prevention, audit compliance, and related operational purposes.

State and Federal Reporting Requirements

As a recipient of government funding and grants, we may be required to collect, maintain, analyze, and report participant information to funding agencies, oversight bodies, auditors, and governmental entities.

Such reporting may include information regarding participant enrollment, services received, attendance, training completion, certifications obtained, employment outcomes, earnings, retention, demographic data, and other performance measures required by applicable program rules.

Information reported to funding agencies may be provided in aggregate, de-identified, statistical, or participant-level formats as required by law, regulations, grant agreements, or program requirements.

Participant Confidentiality and Information Protection

We recognize the importance of maintaining the confidentiality of participant information. We limit access to participant records to employees, contractors, service providers, and authorized partners who have a legitimate business or programmatic need to access such information.

We maintain administrative, technical, and physical safeguards designed to protect participant information from unauthorized access, disclosure, alteration, misuse, or destruction. Employees and authorized representatives who access participant information are expected to comply with applicable confidentiality requirements and organizational policies.

Except as described in this Privacy Policy, required by law, authorized by the participant, or necessary to administer programs and services, we do not disclose participant information to third parties.

Employment Referrals and Supportive Services

Our programs may include referrals to employers, educational institutions, training providers, apprenticeships, community organizations, housing providers, healthcare providers, counseling services, transportation programs, childcare resources, and other supportive service providers.

Before disclosing participant information for employment referrals or supportive service coordination, we generally obtain the participant’s authorization or consent when required by law or program requirements. Participants may be asked to sign separate releases or consent forms authorizing the disclosure of information necessary to facilitate services, referrals, placement activities, follow-up services, and program participation.

The scope of information shared will generally be limited to information reasonably necessary to provide the requested service, referral, placement opportunity, or program benefit.

Audits, Monitoring, and Program Evaluation

Funding agencies, auditors, monitoring entities, accrediting organizations, and governmental oversight agencies may periodically review participant records and program documentation to evaluate compliance with applicable laws, regulations, grant requirements, and performance standards.

We may also disclose information when required for grant administration, audits, compliance reviews, government reporting, or program evaluation.

Legal Compliance

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws
  • Respond to lawful requests from government agencies
  • Enforce our policies
  • Protect rights, safety, or property
  • Investigate fraud or security concerns

Business Transfers

If our organization undergoes a merger, reorganization, transfer of assets, or similar transaction, information may be transferred as part of that process.


California Privacy Rights

California residents may have certain rights regarding their personal information, subject to applicable exemptions and limitations under California law.

Depending upon applicable law and the nature of the information collected, California residents may have rights that include:

  • Knowing what categories of personal information are collected
  • Requesting information regarding the use and disclosure of personal 
  • information
  • Requesting deletion of certain personal information
  • Requesting correction of inaccurate personal information
  • Limiting certain uses of sensitive personal information where applicable
  • Being free from unlawful discrimination for exercising privacy rights

Because nonprofit organizations are generally exempt from the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), but may be subject to other privacy and confidentiality obligations, rights available to individuals may vary depending upon the circumstances, funding requirements, contractual obligations, and applicable law.

To submit a privacy request, please contact us using the information listed below.


Children’s Privacy

Our website is not directed to children under thirteen years of age. Certain workforce development, educational, internship, youth employment, and related programs may serve minors. Information collected in connection with such programs will be handled in accordance with applicable laws, program requirements, and any required parental or guardian consents.


Data Security

Certain programs may require the collection of sensitive information, including information concerning disability status, veteran status, public assistance participation, income eligibility, housing status, or other information required by applicable laws, regulations, funding agencies, or program requirements. We collect and use such information only for legitimate program administration, eligibility determination, reporting, compliance, service delivery, or other authorized purposes and implement reasonable safeguards designed to protect such information.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction.

In the event we become aware of a security incident involving personal information, we will take steps that we determine are appropriate under the circumstances and consistent with applicable law.

No method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services
  • Meet grant requirements
  • Satisfy legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain organizational records

Retention periods may vary depending on the nature of the information and applicable legal requirements.  Certain participant records and supporting documentation may be retained for longer periods when required by grant agreements, audit requirements, litigation holds, government record retention schedules, or applicable federal, state, or local laws.


Third-Party Websites

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those third parties before providing personal information.


Email Communications

Individuals who provide email addresses may receive communications regarding:

  • Program opportunities
  • Organizational updates
  • Events
  • Services
  • Fundraising activities

Recipients may opt out of marketing communications by following unsubscribe instructions or contacting us directly.


Do Not Track Signals

Some web browsers include “Do Not Track” features. Because there is not currently a universal standard for recognizing and honoring such signals, our website may not respond to all Do Not Track requests.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website following any update constitutes acceptance of the revised Privacy Policy.


Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Madera County Workforce Investment Corporation
2037 W Cleveland Ave, Madera, California 93637 
(559) 662-4500
Maderaworkforce.org
Email: mworkforce@maderaworkforce.org